Terms & Conditions

Tax & GST

All items purchased from Monster Fish include GST and a Tax Invoice will be provided to the purchaser.

Liability

  • Monster Fish is not directly liable for any loss, theft, or damage to any goods.
  • Failure to comply with any of the above terms will result in delays and/or possible non shipment of an item.
  • Buyer accepts all responsibility for providing the correct delivery address.
  • Any item not delivered due to a wrong address will be charged the full shipping price again.
  • By purchasing on our store you are agreeing to all of our Terms & Conditions.

Please Note

  • Customers must read and agree to the Shipping Costs, Delivery Policies, Selling Policies, Warranty & Returns from Monster Fish before purchasing.
  • Customers must be at least 18 years old and have legal authority to enter legally binding contracts under applicable law.
  • Customer Pick-ups are available.
  • All freight charges are in Australian Dollars (AUD).
  • Insurance is an option which is offered on items at Checkout for a fee of AUD3.00 inclusive of GST.
  • All items are sent via StarTrack or Australia Post.
  • Please allow up to 5 business days for delivery within Australia, before contacting support. In most cases deliveries will be much quicker (2-3 business days).

Warranty & Returns

All fishing tackle products sold by Monster Fish come with a 12 month warranty unless stated otherwise. If there are any issues as stipulated below, then we must be contacted within this timeframe.

Replacements

We have a standard 12 month warranty policy that applies to our fishing tackle purchases on our store. Some manufacturers may provide a longer warranty period which is stated on the product description on our store. This means that if the fishing gear purchased was received as damaged on arrival, there is a manufacturing fault, or the wrong item was sent, then please contact us and we will gladly replace the item for you.

Refunds

If you would like a refund for one or more items, we may offer a refund at our discretion, however it will incur a restocking fee of 20%. (NOTE: Initial shipping costs are not refundable).

In this case you will need to request a Return Authorisation Form to fill in and email it back to us. Once we have received your completed RA form, we will reply with a RA Number and details of where to return the item. You should only proceed to send the item back, once we have authorised it. Refunds/Replacements will not be given for damaged packaging.

Disclaimer

Liability: For documents and software available from this server, Monster Fish does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed.

External Links: Some Monster Fish Web pages may provide links to other Internet sites for the convenience of users. Monster Fish is not responsible for the availability or content of these external sites, nor does Monster Fish endorse, warrant, or guarantee the products, services, or information described or offered at these other Internet sites. Users cannot assume that the external sites will abide by the same Privacy Policy to which Monster Fish adheres.

Advertisements: When visiting our Web site, your Web browser may produce advertisements. These advertisements were most likely produced by other Web sites you visited or by third party software installed on your computer. Monster Fish does not endorse or recommend products or services for which you may view a pop-up advertisement on your computer screen while visiting our site. Monster Fish does not have pop-up advertisements on our site.

Monster Fish does reserve the right to advertise its own products on their web pages.